Returns & Exchanges
At Lace & Lush, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a 30-day return window for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip provided by our portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting your request.
Receive Your Refund
Once our warehouse team inspects your return for quality assurance, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing